Knowledgebase: SmartCode VNC Manager
SmartCode VNC Manager fails to activate with "Detected tampering or unauthorized removal of secure storage" error
Posted by Yury Averkiev, Last modified by Yury Averkiev on 22 March 2016 07:24 AM

When you attempt to activate your copy of SmartCode VNC Manager you may receive the following error:
Detected tampering or unauthorized removal of secure storage.

Solution:

  1. Open cmd.exe and change directory to:
    Enterprise Edition
    C:\Program Files\SmartCode Solutions\VNC Manager (Enterprise Edition)\
    Standard Edition
    C:\Program Files\SmartCode Solutions\VNC Manager (Standard Edition)\
  2. Run the following command:
    vncmanager.exe /licdev
  3. You will be prompted to enter a serial number. You must complete this step. After that the application will close.
  4. Start SmartCode VNC Manager normally via the start menu shortcut.
APPLIES TO: SmartCode VNC Manager v6.0.28.0 or newer