Knowledgebase: SmartCode VNC Manager
Error: Win32_Product class is not installed
Posted by Yury Averkiev, Last modified by Yury Averkiev on 06 June 2008 05:40 AM

You may receive "Win32_Product class is not installed" error when you try to run VNC deployment or use Installed Software Manager. The Win32_Product class is not installed by default on Windows Server 2003. If you want to run the VNC Deployment Wizard against a Windows 2003 machine you’ll need to do the following:

  • In Add or Remove Programs, click Add/Remove Windows Components.
  • In the Windows Components Wizard, select Management and Monitoring Tools and then click Details.
  • In the Management and Monitoring Tools dialog box, select WMI Windows Installer Provider and then click OK.
  • Click Next.