The VNC Manager - SmartCode Solutions Forum / SmartCode VNC Manager / Bug Reports

Execute remote command - Cancel doesn't work

gfinleyg — Fri, 26 Jun 2009 12:25:14 GMT

Hello,
I noticed that the cancel button doesn't do anything once you start remotely executing a task. Even if the "in operation" comment hasn't reached a given computer yet it still chugs through to the end.
-Greg

VNCManager (Current and Beta) and Windows 7 crashes VNC Server.

scottwilkins — Mon, 08 Jun 2009 13:38:43 GMT

Hi,

I've put Windows 7 on a machine that I will temporarily use for my computer used to assist users in my company. When I use VNC Manager to connect to the remote computers, the VNC server crashes on their systems. I'm using UltraVNC as the distribution for those computers. I've tried both the current release and the beta release of VNC Manager. When I use UVNC's viewer, there are no problems. In fact, at this time I've replaced the default connection from the built in VNC viewer in VNC Manager, to the external UVNC viewer. Which of course is somewhat of a pain to use.

I can't seem to find any solid scenario where it happens every time. Sometimes changing between monitor views, all remotes use dual monitors, or using aspect view or normal view and changing it can cause a crash. It seems to crash on connect mostly with the aspect view active.

I use a large number of different UVNC versions on the remote computers (over 100 in all that I manage) and there appears to be no difference in how they act with what version I connect to.

I'll be glad to assist by sending any information about this issue to you guys if that would help any. I'm still testing settings and changes to see if I can find some sort of common action. But, so far the problem is very random in actions. Other than it crashes the server 99% of the time during a session within the first minute or two, if not on the initial connect which is the most common.

Scott

Window sizing arrows not showing

dominikd — Fri, 12 Jun 2009 01:33:24 GMT

G'Day

VNC Manager 4.5.8.2 and UVNC 1.0.5.x

Window sizing arrows are not showing on to the remote client. We can resize windows, but the sizing arrows of the mouse pointer are not visible. We only see the standard mouse pointer.

When we use the VNC Viewer, than the sizing arrows are visible.

Guido

VNC Manager Lockups

Bob Hartung — Thu, 18 Dec 2008 08:10:18 GMT

I am currently on VNC Mgr Enterprise v4.5.3.0 but I have been experiencing this problem for the last 3-4 releases.

Sometimes when launching a VNC connection from "My Registered Computers", the tab for the PC will appear but then nothing else happens. If I wait for maybe 15-30 seconds and then click on the tab, "Not responding" will appear on the title bar and I then have to "End Task" on VNC Mgr. I can then re-launch VNC Mgr. and generally I can then access the PC that I tried to access and locked up VNC Mgr previously.

When I check the Event Log I see the not too helpful Event ID 1002 ...

Hanging application VNCManager.exe, version 4.5.3.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Another thing that regularly locks up VNC Mgr (say 3 out of 10 times) is doing a shutdown on a PC that you are accessing via VNC. When this happens, it requires an "End Task" to proceed. The other 7 times, the tab will close and everything works as it should.

We use UltraVNC v1.0.5 installed from the UltraVNC installer.

Call was cancelled by message filter 0x80010002

MadMax — Tue, 19 May 2009 07:36:35 GMT

Error: The call was cancelled by the message filter. (Exception for HRESULT: 0x80010002 RPC_E_CALL_Computer)

Running VNC Manager 4.5.8.2. This happens on about 5% of my WINXPPRO machines, when running most computer management tasks. Any clue what might be causing this?

VNCManager upgrade a pain

Lee — Fri, 03 Apr 2009 14:42:30 GMT

Every time I upgrade versions, I have to go dig out my serial number and re-register. It always tells me I have 0 of 14 days left in my trial and won't let me cancel the registration. If I hit the wrong button (which I usually do) VNCManager disappears but it never closes. I have to give it the three-finger salute and manually kill the process.

Am I doing something wrong here?

Vista business, All the current MS updates, 4Gigs RAM.

:Lee

VNC Manager 4.5.7.0 + UVNC = freeze

empeg — Thu, 12 Mar 2009 13:27:32 GMT

Hi,

I'm new VNC Manager user (still on the trial), and I'm having same problem as described by other users.
VNC manager is freezing while connecting (or during the connection) to UVNC servers (1.0.5.3).
Looks like it happens on really slow connections, or when there are connection problems - like the situations when the regular UVNC client is not refreshing the screen, or when it's waiting before/after password prompt (negotiationg protocol version, password accepted etc.).

The difference is that when VNC Manager is having issues with singe uvnc connection the only thing you can do is to kill VNC Manager - but it also kills all other active sessions, and it's really irritating.

And this is the only thing stopping me from buying few copies of VNC Manager, so I hope that you can help. :)

Unable to edit Options in Windows 7

JeffD — Thu, 29 Jan 2009 13:04:09 GMT

Hi guys,

I'm sure Windows 7 issues are not supported yet so this is more informational than anything.

I'm using a slightly older version, just because it's what we have here at the office, and have had no issues in Vista/XP. I recently upgraded to the Windows 7 Beta and this is the first issue I've run into.

While I fully understand if this is not supported, I'd like to solve this if possible.

Here's the error output:

[code]
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.Drawing.SafeNativeMethods.Gdip.GdipGetImageThumbnail(HandleRef image, Int32 thumbWidth, Int32 thumbHeight, IntPtr& thumbImage, GetThumbnailImageAbort callback, IntPtr callbackdata)
at System.Drawing.Image.GetThumbnailImage(Int32 thumbWidth, Int32 thumbHeight, GetThumbnailImageAbort callback, IntPtr callbackData)
at SmartCodeVnc.Options.s.e()
at SmartCodeVnc.Options.s.b(Object A_0, EventArgs A_1)
[/code]

Thanks again for your help. :)

VNC Manager 4.5.6.x and UVNC 1.0.2 freeze

graemelucas — Mon, 16 Feb 2009 19:31:09 GMT

Hi S-Code,

So far we've found UVNC 1.0.5.3 (S-Code repackaged and deployed via VNCM) [b]extremely unreliable[/b] (constant freezing, slow etc.) so is basically useless!

So for now we're sticking to 1.0.2.x

I have been noticing since 4.5.5.0 and now in 4.5.6.0 the sessions to 1.0.2.x hosts frequently freezes after opening and closing the file transfer window!

This occurs when connected to machines that have been running 1.0.2.x without a problem for over 12 months, and have not have their installations of UVNC uninstalled or reinstalled.

This doesn't seem to happen when you quickly open and close the transfer window, rather if it's been open for several minutes and files have been transferred!

I hope you can help!

Thumbnail rendering

blumsden — Thu, 29 Jan 2009 12:03:09 GMT

I have a problem with thumbnails not being rendered properly. They look like this:
[img]http://mail.shsh.ca/~blumsden/00155536-011F52FD-00155536.1/1292009_25624_0.gif[/img]

[img]http://mail.shsh.ca/~blumsden/00155536-011F52FD-00155536.2/1292009_25908_1.gif[/img]

When I refresh the thumbnails screen, the colored bars just move around. It happens on all the machines. I use the UltraVNC server 1.0.5.3.

Any idea what is wrong?

VNC Client freezes, introduced in 4.5.4.x

graemelucas — Tue, 20 Jan 2009 19:09:59 GMT

Hi S-Code,

Several of our technicians using VNCM 4.5.4.0 + Hotfix and 4.5.5.0 including myself are experiencing consistent freezing during VNC sessions.

This is a bug effecting all UVNC clients.

The session will run smooth for a minute or so (although the exact timing is random), then the session will freeze. VNCM will continue to work most of the time. This problem also seems to be triggered when you open and close the file transfer window.

You then need to shut down the VNC session and start it again, although if you stop and start a VNC session quickly it pauses for about 20-30 seconds before it gets going.

VNC Manager 4.5.x in general is unstable compared to 4.0.14.x. I used to be able to open VNC Manager first thing in the morning and shut it in the evening. Now I'm finding I'm having to restart it several times a day!

I can replicate this problem on UVNC 1.4.x, 1.5.0 and 1.5.3 clients, on both VNCM 4.5.4.0 and 4.5.5.0

Thanks,
Graeme Lucas

Context menus get stuck when UVNC file transfer window open

graemelucas — Tue, 20 Jan 2009 23:24:21 GMT

Hi S-Code,

I have found another bug in 4.5.5.0, but may very well have been around for some time;

During a UVNC session, when you have a file transfer window open, the 'Computer Manager' context menus get 'stuck'

I cannot seem to replicate this problem when there is no file transfer window open!

See;

[code][/code]

Thanks,

Graeme Lucas

Ability to set default options for 'quick connect'

graemelucas — Tue, 20 Jan 2009 01:03:29 GMT

Hello Again S-Code,

An immediate frustration with 4.5.5.0;

I use quick connect regularly, mainly to establish VNC and RDP connections.

I cannot seem to set any default options for these, I want to tell it to always use the 'global settings'. I can manually select 'use settings from' > 'global settings' every time, but this just isn't practical!

At the moment this means I manually have to set the login credentials, VNC settings, untick VNC view only mode etc. every time I use quick connect!

This is really frustrating and I hope the option to set the defaults is in the new release!

Regards,
Graeme Lucas

Screen Display Cleanup - Some suggestions

tlsi2000 — Sat, 27 Dec 2008 01:43:26 GMT

I happen to use the 120dpi setting in Windows (XP, latest sp) and multiple monitors, and have noticed the following
(please take these as constructive suggestions)

a) When one uses the Windows 'Large Fonts' setting (120 dpi) Some of the dialogs do not display correctly.
In particular, the checkboxes in some dialogs are overwritten by an icon on the left, almost to the point of not being able to be seen.
For example, for a specific computer, Properties =>Remote Client=>VNC=>Settings the icon for each section overwrites the checkbox
Also, some textbox areas are not big enough for the text font (in particular, the above example the Remote Client leaves out the last 't')

b) Options => Tools => External Tools => Tools : the add/edit/delete is shifted upward

c) Pop-up Dialogs (like Printer Manager) do not appear in the same monitor as the primary window (and thus not 'centered' on the primary form)

Menu Bar Location

cconnor — Thu, 27 Nov 2008 01:52:55 GMT

In version 4 if I say move the Menu Bar (Manager Actions View Tools Window Help) to say vertical down the side when I next reload the program it stuffs it back at the top. Version 3 was able to remember the location of the bar. Could you fix this please ?

VNC Manager Standard 4.0.14.0

Computer Status Updater hanging when it scans my UPS

Lee — Mon, 24 Nov 2008 07:35:27 GMT

I have Eaton Powerware UPS's here. When VNC Manager (4.5.2.0) tries to scan it, it just hangs. It would be real handy if I could control what kind of scan VNC Manager tried to do by group or by device.

Main Toolbar Closing

cconnor — Thu, 27 Nov 2008 01:49:13 GMT

In version 4 you appear to not be able to completely close the main toolbars. This function was available in version 3 and something I used a lot. Could you please re-add the functionality to remove these tools when they are not needed ?

Using VNC Manager Standard 4.0.14.0

Download Volume 8GB per day!!!

schola — Fri, 21 Sep 2007 07:26:44 GMT

some time ago I tested the VNC-Manger Enterprise Edition v3.6.20.0 and everything was fine. I made a backup and after I bought a license I installed the newest updates to v 3.6.23.0.
Since then the download volume of this pc went up to 3-8GB per day although I didnt make any changes to the VNC Manager. We have about 40 PCs in the Thumbnail View and I set the update of the view to 900 seconds as well as the screenshots which are in very low quality and use only about 300MB per day.
Now I changed the version back to v3.6.20.0 but still the download volume is about 7GB per 24 hours.

There are no viruses on the pc and nothing else is running on this machine, no other downloads.

The other thing is: The thumbnails dont refresh themselves after 900 seconds, like I set it. Only after pressing F5, but thats no solution at all...

Are there any wrong settings, how much download volume do you have, please help me!

Cheers
Schola

Delete key behaviour inside registry editor

Lee — Tue, 26 Aug 2008 09:15:36 GMT

I opened one of my users workstations registry and start poking around. Cruised to the run key and found a bunch of stuff that I don't approve running. So I highlighted 8 of the 12 keys and hit the delete key. To my surprise, they didn't get deleted but the folder with all the users workstations did. Thank you for the automatic backups of my configuration. It really saved me but its really annoying to have to do this.

Dynamic Search Folders not scanning correctly

scottb — Mon, 18 Aug 2008 18:38:20 GMT

I have 7 dynamic search folders set up to scan each of our OUs for computer accounts. Until a synchronisation feature comes out for the My Registered Computers section, this is the best way I can do this I believe?

I have one of these folders set to retrieve MAC addresses (my local subnet only), and the rest not to.

When I run a network scan, VNC manager picks up the first active computer and puts it in the list, but for subsequent computers it does not - it even seems to overwrite the details (like the AD description field) for the first computer in the list (including retrieving a MAC address for DSFs that I have set it not to). End result is I only have a single listing in the DSF with incorrect information (MAC address & description). The name, address & IP are correct.

I also have a question/suggestion while I'm at it - is it possible to scan multiple OUs with a single DSF, or provide some sort of facility to do this? Our servers range through a variety of OUs, and even different domains.

Showing Remote Users Logged in

iampedro — Tue, 20 Nov 2007 07:19:40 GMT

Since I am connecting to my servers over the internet to my data center how can I use the feature which will show me which users are logged in. Every single time it give me the error.

"The network path was not found."

What do I need to have installed or tell me..

[FIXED] Change default port in deployment package

dominikd — Tue, 15 Jul 2008 04:49:03 GMT

We tried to deploy UltraVNC 1.0.4 R16 through deployment wizzard. Everything worked fine, except the setting for the server port. We do not use the default port 5900 for our servers. Although we change this setting in the wizzard, the server is running with the default port 5900.

External Tools

smarty — Wed, 21 May 2008 07:28:39 GMT

When i delete an external tool , they are all mixed-up when i restart smartcode, does anybody has experienced the same bug:doze:
SmatrCode 4 Enterprice Edition.

thank you all ;).

4.10

zarthan — Mon, 19 May 2008 06:58:33 GMT

Canceling the master password prompt dialog generates the following. It should either launch with a clean config or die a little more gracefully.

---------------------------
VNCManager.exe - Application Error
---------------------------
Application has generated an exception that could not be handled.

Process ID=0xd40 (3392), Thread ID=0xb34 (2868).

Click OK to terminate the application.
Click CANCEL to debug the application.
---------------------------
OK Cancel
---------------------------

Clicking Cancel to debug brings up the following dialog.

---------------------------
VNCManager.exe - No debugger found.
---------------------------
No registered JIT debugger was specified.

Click on Retry to have the process wait while attaching a debugger manually.
Click on Cancel to abort the JIT debug request.
---------------------------
Retry Cancel
---------------------------

Error creating local image of screen

dayjelkc — Mon, 12 May 2008 10:58:13 GMT

"Error creating local image of screen" ... I get this error when I try to put more than 20 images into Thumbnails view. I don't think I got this error with versions 3.x (now running 4.0.10). Any ideas?

VNC Listening Error

ToyMaster458 — Wed, 30 Apr 2008 07:22:14 GMT

I am getting errors with the VNC listening after a period of connection

VNC server address: .

rdr::SystemException: read: Unknown error (10054)

Scanning for computers

dayjelkc — Fri, 14 Sep 2007 10:02:58 GMT

I don't think this is necessarily a bug with VNC Manager, but I was wondering why when I scan for computers, the old computer name shows up instead of the name I changed it to last month.

Thanks,
Jim

VNC Manager Enterprise on Vista Ultimate SP1

JamesC — Mon, 21 Apr 2008 17:13:12 GMT

Hi,

Just installed 04.00.07.00 and when we try and connect to an XP machine using VNC quick connect it crashes with a memory exception...

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
at System.Reflection.Assembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
at System.Reflection.Assembly.InternalGetSatelliteAssembly(CultureInfo culture, Version version, Boolean throwOnFileNotFound)
at System.Resources.ResourceManager.GetSatelliteAssembly(CultureInfo lookForCulture)
at System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
at System.Resources.ResourceManager.GetObject(String name, CultureInfo culture, Boolean wrapUnmanagedMemStream)
at System.Resources.ResourceManager.GetObject(String name, CultureInfo culture)
at SmartCodeVnc.Properties.Resources.a0()
at SmartCodeVnc.Controls.BrowseableTextBox.a()
at SmartCodeVnc.Controls.BrowseableTextBox..ctor()
at SmartCodeVnc.Controls.LookupCredentialEditor..ctor()
at c9.a()
at c9..ctor(dq A_0, b9 A_1, String A_2, fa A_3)
at dm.a(a A_0)
at dm.a(String A_0, fd A_1)
at au.a(Object A_0, ToolClickEventArgs A_1)

Its a fairly clean install and we can connect to the machine in question from XP ok.

JC

"Too many security failures" with RealVNC 4.1

Bob Hartung — Mon, 21 Mar 2005 12:36:29 GMT

I've downloaded RealVNC v 4.1 Free Ed. and installed it on a Win2000(sp5) server to test it. Initially everything worked fine but then I started getting the error message "Too many sercurity failures. Do you wish to attempt to reconnect to 172.16.1.20? Yes/No". I found that it never works to answer yes, regardless of how long you wait for the security block to time-out. The only thing that does work is killing the VNC service and then restarting it.

I finally removed v4.1 and re-installed v4.0 and the problem stopped entirely.

The reason I'm posting this problem to this forum is that I am using VNC Manager v2.5.73 and I have VNC set to check for server status every 15 minutes. I'm also using VNC authentication for access. Is there a chance that VNC Manager's status checking is somehow triggering RealVNC 4.1's tighter security?

For reference, here's a reply regarding the problem when I posted a question regarding this to the RealVNC discussion group. In particular, the last paragraph suggesting non-authenticated communication between my PC and the targer server.

Bob,

"Too many security failures" indicates that the IP address from which you
are connecting has been making lots of connections to the VNC Server that
didn't end up being successfully authenticated.

This is a security feature designed to prevent dictionary attacks on
servers, by preventing machines from making large numbers of connections to
a server over a short period of time.

The message is triggered by 5 failed authentication attempts, at which point
a 10 second lockout is applied before the next attempt is permitted. The
next failed attempt causes the timeout to be doubled.

Given that (I assume) you are seeing this message in spite of supplying
correct credentials each time you try to log in, and that once you see the
message you never again get the chance to enter a password, it sounds like
something is connecting to the server from the same IP address as your
viewer machine and is not authenticating, hence causing the failures.

VNC 4.0 was less secure in this respect, by default, hence the different
behaviour.

Cheers,

Wez @ RealVNC Ltd.

SmartCode VNC Manager no longer opening

pkoser — Sat, 26 Jan 2008 11:26:36 GMT

When I open Smartcode VNC Manager I get an error message "Smartcode VNC Manager has encountered a problem and needs to close." I have tried uninstalling and reinstalling same problem. Win XP and Smartcode has been working just fine for several months. Any idea what is causing this!

Uninstall from 3.6.19.x throws error

jreynolds — Wed, 23 May 2007 13:13:16 GMT

We deployed UltraVNC from version 3.6.18.x to clients throughout our enterprise - also using the uninstall feature. We recently upgraded to the new version, 3.6.19.x. Now, we receive the error,

[quote]Exception from HRESULT: 0x800706BE[/quote]

when trying to uninstall a version which was rolled out using 3.6.1.8.x. This happens on all of our machines.

We were told by tech support to ensure that firewalling was off, ports were open, etc; we have group policies which ensure none of that is a problem.
[i]We don't need to read the faq; none of it applies in this case.[/i]
We didn't do any kind of original exotic deployment - everything was very straight forward.

Anyone have any ideas? Thanks!

File Transfer Error SC UltraVNC 1.0.2 - 4.0.1.0b

graemelucas — Wed, 14 Nov 2007 18:22:28 GMT

Hi All,
we've recently purchased SC VNC Manager with the intent to use it across our 700 PC Enterprise network.

At the moment we're testing the software with some select PC on the domain.

I'm using SC VNC Manager version 4.0.1.0b and are having trouble specifically with file transfer.

Each server is configured to use VNC Authentication, not NTLM, rolling out Smartcode UltraVNC 1.0.2 is fine and browsing the computers seems to be okay.

The problem is when I open the file transfer, it briefly says 'Connecting...', but then throws up an error message;

VNC server address: x.x.x.x
rdr:SystemException: read: Unknown Error (10054)
[ OK ]

When I click okay it closed the file transfer and the viewer....

I've tried looking the settings, the default ntlm credentials are set and working (rolling out and uninstalling are okay).

This one's got me stumped, any suggestions..

Both pc's are running xp SP2.

Thanks in advance.

Smartcode VNC Manager 3.6.24 constantly forgetting passwords

Jasonehand — Wed, 17 Oct 2007 11:34:09 GMT

We have the latest version installed and have pushed out the clients to about 50 or so pc's already. We set the same password for each pc to keep it simple. When we try to connect from the domain list on the left, it will quite frequently say there is no password set, please reset the password, this has to be done quite a bit, not sure why it is not remembering the password on the client pc. Any help is appreciated. thanks.

Jason

[FIXED] VNC window fails to show scrollbars

jafmuse — Wed, 19 Sep 2007 14:00:43 GMT

I have a strange problem I've noticed for the last few weeks. When I make an initial connection to a VNC server, the view window doesn't show scrollbars (even though there is insufficient vertical space and part of the screen is cut off). Once I disconnect, I am able to reconnect and the scrollbars appear as they should.

Dosen't let me connect says I need permission

iampedro — Thu, 13 Sep 2007 09:11:38 GMT

Here is the error that I am getting and it works just fine if I log in with the RDP that is built in with windows vista but it isn't working for some reason with SmartCode VNC Manager the latest one. E-mail Yury or something to figure out why this is happing...

VNC Listening

ToyMaster458 — Thu, 23 Aug 2007 23:35:31 GMT

When ever I try to receive more then one connections from the same originating public IP I get a application error.

Missing computers from Domain List

hey137 — Fri, 03 Aug 2007 10:06:31 GMT

I have an unusual problem that seemed to show up with my last upgrade. To connect to my average user, I use the list located within entire network -> domain. This has been working well for me, I only have about 75 desktop's in the list. When computers need more help, I have a folder for working computers under registered computers that I drag computers there for quick access. In the old version I was able to remove computers from this list without effecting my entire network -> domain list. However it seems that after the upgrade, when I remove computers from this 'working folder', they remove themselves from my domain list as well. This is becoming a problem - has anyone else seen this? I am seriously considering trying to go back one version. :angry:

I am running Enterprise Edition V. 3.6.21.0

Any help would be great - thanks.

Kelli

vpn - error log

iampedro — Tue, 31 Jul 2007 16:35:37 GMT

I was connected via rdp to current secessions and then I connected via vpn and then the scession's were un avaible I tried to enable and touch it but I recived and error so I closed the rdp secssion and then I recived this error.

Could there be better error handling for this version for this type of problem.

Here is the error message I recived, "

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.
at MSTSCLib.IMsRdpClient.Disconnect()
at AxMSTSCLib.AxMsRdpClient.Disconnect()
at SmartCodeVnc.MainForms.a.bf()
at SmartCodeVnc.MainForms.h.a(Object A_0, CancelableMdiTabEventArgs A_1)
at Infragistics.Win.UltraWinTabbedMdi.UltraTabbedMdiManager.OnTabClosing(CancelableMdiTabEventArgs e)
at Infragistics.Win.UltraWinTabbedMdi.UltraTabbedMdiManager.InvokeEvent(TabbedMdiEventIds eventId, EventArgs e)
at Infragistics.Win.UltraWinTabbedMdi.MdiTab.Close()
at Infragistics.Win.UltraWinTabbedMdi.MdiTabGroup.MdiTabGroupManager.CloseButtonClick()
at Infragistics.Win.UltraWinTabs.TabCloseButtonUIElement.ButtonClick()
at Infragistics.Win.ButtonUIElementBase.OnClick()
at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e)
at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e)
at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
at Infragistics.Win.UltraControlBase.OnMouseUp(MouseEventArgs e)
at Infragistics.Win.UltraWinTabbedMdi.MdiTabGroupControl.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativewindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativewindow.WndProc(Message& m)
at System.Windows.Forms.Nativewindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
VNCManager
Assembly Version: 3.6.21.0
Win32 Version: 3.6.21.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/VNCManager.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Infragistics2.Win.UltraWinToolbars.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.UltraWinToolbars.v7.1.DLL
----------------------------------------
Infragistics2.Win.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.v7.1.DLL
----------------------------------------
Infragistics2.Shared.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Shared.v7.1.DLL
----------------------------------------
Infragistics2.Win.UltraWinTabbedMdi.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.UltraWinTabbedMdi.v7.1.DLL
----------------------------------------
System.Design
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
Xheo.Licensing
Assembly Version: 2.1.5000.0
Win32 Version: 2.1.5000.30
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Xheo.Licensing.DLL
----------------------------------------
SmartCode.VMGoodies
Assembly Version: 3.6.20.0
Win32 Version: 3.6.20.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SmartCode.VMGoodies.DLL
----------------------------------------
ViewerX
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/ViewerX.DLL
----------------------------------------
SmartCode.Shared
Assembly Version: 3.6.20.0
Win32 Version: 3.6.20.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SmartCode.Shared.DLL
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Infragistics2.Win.UltraWinExplorerBar.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.UltraWinExplorerBar.v7.1.DLL
----------------------------------------
SmartCode.Images
Assembly Version: 3.6.20.0
Win32 Version: 3.6.20.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SmartCode.Images.DLL
----------------------------------------
Infragistics2.Win.UltraWinEditors.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.UltraWinEditors.v7.1.DLL
----------------------------------------
Infragistics2.Win.UltraWinTabControl.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.UltraWinTabControl.v7.1.DLL
----------------------------------------
Infragistics2.Win.Misc.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.Misc.v7.1.DLL
----------------------------------------
SmartCode.ViewerX
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SmartCode.ViewerX.DLL
----------------------------------------
SecureBlackbox
Assembly Version: 5.0.0.106
Win32 Version: 5.0.0.106
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SecureBlackbox.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.833 (QFE.050727-8300)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Web.Services
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
AxMSTSCLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/AxMSTSCLib.DLL
----------------------------------------
AxVMRCClientControlLib
Assembly Version: 1.1.603.0
Win32 Version: 1.1.603.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/AxVMRCClientControlLib.DLL
----------------------------------------
MSTSCLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/MSTSCLib.DLL
----------------------------------------
Microsoft.VMRCClientControl.Interop
Assembly Version: 1.1.603.0
Win32 Version: 1.1.603.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Microsoft.VMRCClientControl.Interop.DLL
----------------------------------------
SmartCode.RemoteManager
Assembly Version: 3.6.20.0
Win32 Version: 3.6.20.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SmartCode.RemoteManager.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

rdr::EndOfStream breaks VNC links

redRazor — Fri, 20 Jul 2007 18:33:27 GMT

Out of some 10 servers, I have about four that, when I create a thumbnail view and/or full screen VNC connection, both will crash after a random amount of time with a box that states "SmartCode VNC Viewer (yellow triangle with !) VNC server address: SERVERNAME. rdr::EndOfStream".

Immediately afterwards I can reconnect with no problem, but after another random amount of time the same issue always occurs, and always with the same servers.

No commonality between breaking servers, that is different from the servers without the issue. I have uninstalled previous VNC clients and re-installed the SmartCode VNC built-in RealVNC on all servers so all are configured identically.

Just upgraded to 3.6.21.0 and will see if that helps. Previous version was 3.6.19.1.

VNC Manager Crashing

nastech — Wed, 30 May 2007 11:15:54 GMT

VNC manager keeps crashing. No set amount of time but always when I am working. It can set idle for days, and then work for a few minutes and then crash. The error that I am getting is:
[b]EventType clr20r3, P1 vncmanager.exe, P2 3.6.19.1, P3 464d323a, P4 system.drawing, P5 2.0.0.0, P6 4333aeaf, P7 17e, P8 20, P9 system.argumentexception, P10 NIL. [/b]
So far today it has crashed 4 times. Also I have upgraded several times and the problem seems to keep rolling along with me. It started with version 3.6.16.0 and has lasted to the newest 3.6.19.1.